Client Admin: Reporting

Client Admin: Reporting

The Client Admin dashboard displays the key performance indicators and other strategic data across your webinars. 

You can view the data across all accounts or filter the data by a specific account.



The Client Admin reporting dashboard header displays the following: 

  • Total Registrations
  • Total Attendees
  • Total Live Attendees
  • Total On-Demand Attendees
  • Total No Shows
  • Total Page Views

Note. For all calculations, if an individual registers more than once with the same email address, only their original information is used and they will only be counted as a single registrant. 

Total Registrations

This number represents the total unique registrants for all your webinars. 

Registration Conversion Rate (%) = Total number of registrations divided by the total number of registration page visits

Total Attendees

This number represents the total unique attendees for all of your Live, Pre-Recorded Live, or On-Demand webinars. 

Attendee Conversion Rate (%) = Total number of attendees divided by the total number of registrations

Total Live Attendees

This number represents the total unique attendees for all Live or Pre-Recorded Live webinars. 

Live Attendee Percentage (%) = Total number of live attendees divided by the total number of attendees

Total On-Demand Attendees

This number represents the percentage of attendees who viewed all your webinars On-Demand. 

On-Demand Attendee Percentage (%) = Total number of On-Demand attendees divided by the total number of attendees

Total No Shows (#)

This number represents the total number of registrants who did not attend your webinar.

Total Page Views (#)

This number represents the total number of registration page visits. This statistic will help you understand if items such as your webinar title, branding, and the number of registration fields are helping to convert visitors to the page into actual registrants.

The Client Admin reporting dashboard also has the following information:

  • Registration: The date and time prospective attendees registered for your webinars.
  • Attendance: Live: The date and time registered attendees attended your Live or Pre-Recorded Live webinars.
  • Attendance: On-Demand: The date and time registered attendees attended your On-Demand webinars.
  • Max Concurrent Attendees: Live: The maximum number of registered attendees connected to your Live or Pre-Recorded Live webinars at any one time.
  • Max Concurrent Attendees: On-Demand:  The maximum number of registered attendees connected to your On-Demand webinars at any one time.

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